In the table below, we have described (i) in what context your personal data was collected, i.e., what activity you were involved in when we collected or used your personal data; (ii) the types of personal data that we hold about you; (iii) how and why we use your personal data; and (iv) what our legal basis is for using your personal data. We will amend the table as required. We have also identified what our legitimate interests are where appropriate. Below the table, we have also provided you with an explanation of some of the terms we use in this table:
Personal Data Collection Context
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Personal Data Stored
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Personal Data Usage
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Legal basis for processing your Personal Data
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Account Creation and Management
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- Identity
- Contact Information
- Billing
- Financial
- Transaction
- Technical
- Profile/Resume
- Other optional information you shared during account creation and management, by contacting us, or a question, or chat function.
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- To create and manage your account
- To communicate with you about your account and process your order
- To manage our relationship with you
- To offer you personalized services based on your preferences
- To respond to your questions
- To send you emailed job alerts if you registered to receive job alerts
- To send you marketing communications
- To manage payments, fees and charges. Please note that payment methods such as credit card are not collected by us directly, but by a secure payment service provider
- To collect moneys owed to us
- To run analytics and collect statistics
- To manage any surveys, promotions, competitions
- To communicate with you regarding our products and services
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- To perform our contract with you so that you can create your account and use our products and services
- For our legitimate interest to (a) improve our products and services, (b) better engage with you, (c) prevent fraud, and (d) secure our tools and the Recruitment Platform
- Consent – so you can receive job alert emails, candidate applications, or marketing communications.
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Newsletter and Marketing Communication
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- Identity
- Contact Information
- Profile/Resume
- Marketing and communication data
- Other optional information you shared during account creation and management, by contacting us, or a question, or chat function.
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- To send you marketing communications which may be tailored based on the personal data we know or have learned about you and your preferences
- To send you newsletters where you have indicated an interest or shown an interest based on your preferences as shown by your activity on the Recruitment Platform and/or your profile.
- To keep your contact information on a suppression list if you’ve indicated you don’t want to be communicated in a particular way
- To run analytics and collect data
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- For our legitimate interest to (a) improve our products and services, (b) better engage with you, (c) prevent fraud, and (d) secure our tools and the Recruitment Platform
- Consent – so you can receive newsletters, and information about products and services that may be of interest to you
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Purchases, Subscriptions, Order Management
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- Identity
- Contact Information
- Billing
- Financial
- Transaction
- Technical
- Profile
- Other optional information you shared during account creation and management, by contacting us, or a question, or chat function.
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- To process your order for a product, service, or subscription
- To manage payment. Please note that payment methods such as credit card are not collected by us directly, but by a secure payment service provider
- To communicate with you regarding your subscription
- To secure your transaction against fraud. We may use third party provider’s solutions to detect fraud and make sure that payment is completed
- To update your transaction history in your account profile
- To perform invoicing, dept, collections, or manage payment disputes or issues with the products or services
- To run analytics and collect data
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- The performance of a contract – so that you can make a purchase and we can manage the associated logistics
- For our legitimate interest to (a) improve our products and services, (b) better engage with you, (c) prevent fraud, and (d) secure our tools and the Recruitment Platform
- To comply with a legal obligation – to keep information we are required to e.g., to comply with our tax and financial reporting obligations with respect to monies you have paid us
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Website/Recruitment Platform Administration
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- Identity
- Contact Information
- Technical
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- To provide administration and IT services, network security, to prevent fraud
- To troubleshoot
- To perform data analysis, testing, system maintenance, support, reporting, and hosting of data
- To run analytics and collect data
- To monitor and improve our website and the Recruitment Platform
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- For our legitimate interest to run our business
- To perform our contract with you and provide services to you
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Recruitment Platform Usage
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- Identity
- To send your registration information and resume to the employers participating in a virtual career fair or hiring event
- Contact Information
- Usage
- Profile/Resume
- Technical
- Transaction
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- To provide you with the products and services you requested or purchased such as send you job applications, matching candidates or matching jobs, posting your job ad, providing you with products and services
- To analyze your preferences and tailor content
- To monitor and improve our products, services, and the Recruitment Platform
- To run analytics and collect data
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- Consent – to provide you with the products and services you have requested, for example, show you recommended products or to complete your purchase
- For our legitimate interest to (a) improve our products and services, (b) better engage with you and (c) secure our tools and the Recruitment Platform
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Online Browsing
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- Usage data such as where you came from; login details, pages you looked at; duration of your visit; specifics of the products and services that you purchased; jobs that you applied to; jobs that you viewed; candidate resumes that you viewed; types of jobs you posted; location of jobs
- Technical data such as your IP address; browser information; device information; and/or your unique ID and the expiration date of that ID
- Identity
- Transaction
- Profile
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- To improve the Recruitment Platform, products/services and your user experience
- To run analytics and collect data
- To enable our website and the Recruitment Platform to function properly (ensure proper display of content); create and remember your account login details
- To understand how you arrived at our website or the Recruitment Platform
- We use information derived from cookies together with other data that you have already shared with us to deliver you information about employment opportunities that may interest you based on job searches you made on the Recruitment Platform, jobs you applied to or email alerts you signed up for; candidates that may interest you based upon the job ad you posted; the resumes you viewed.
- To customize our products and services for you based upon your activity on the Recruitment Platform, your preferences for certain skillsets or certain jobs
- To ensure proper display of content; to remember your preferences, login and account details, and to improve our products, services or the Recruitment Platform, for example, testing out new ideas, features, and layouts
- To ensure that the Recruitment Platform is secure and safe, and to protect you against fraud or misuse of the Recruitment Platform
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- For our legitimate interest to (a) improve our products and services, (b) to provide you with a better user experience so you can optimize the use of our products and services
- Consent, when required, to store cookies on your device
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Promotions and Contests
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- Identity
- Contact Information
- Usage
- Profile/Resume
- Technical
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- To receive your contest entry, manage your participation in the promotion, take action on your feedback
- To run analytics and statistics
- To send you candidates, jobs or information and products or services that may interest you based on your feedback and suggestions
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- To perform a contract – so you may enter into the promotion, receive a prize, participate in a survey, send feedback
- For our legitimate interest to (a) improve our products and services and (b) better engage with you
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User-Generated Content (Jobs, Resumes)
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- Identity
- Contact Information
- Usage
- Profile/Resume
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- To send your resume to the employer whose job ad you applied to or appear to match your background, skills, and work history or to send you resumes of candidates that appear to have the skill set in your job ad; to add your resume to the resume database
- To run analytics and statistics
- To add the resumes you’ve viewed or jobs that you’ve applied to your account and profile; add your resume to the database if you’ve opt-ed in
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- Consent – to provide you with the products and services that you’ve requested, as employment role that fit your skill set or candidates that may interest you based on your job ad
- For our legitimate interest to (a) improve our products and services, (b) better engage with you; (c) secure our tools and the Recruitment Platform and (d) design new features
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Inquiries and Messaging
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- Identity
- Contact Information
- Usage
- Profile/Resume
- Transaction
- Technical
- Usage such as content of chats, messages, or enquiries; number of messages you’ve sent and received; when you viewed a message; who responded to your chat or message
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- To answer and manage your enquiries
- To run analytics and statistics
- To add your questions or concerns to your profile so we can understand your interest and preferences
- To troubleshoot any problems that you are experiencing
- We also may use automatic scanning technology on messages to allow us to recognize patterns on our messaging/support platform to make your professional communications more efficient and inform and contribute to a safer and more secure job search experience or check links in messages for malicious sites and look for blacklisted keywords to detect spam or fraud
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- To perform our contract with you
- For our legitimate interest to (a) better engage with you; (b) to enter into a contract with you, and (c) secure our tools and the Recruitment Platform
- Where we need to comply with legal and regulatory obligations (data subject access rights)
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“Legitimate Interest” means our interest in conducting and managing our business, to enable us to give you the best experience when using the Recruitment Platform, products, and services. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
“Performance of Contract” means processing your Personal Data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
“Comply with a legal or regulatory obligation” means processing your Personal Data where it is necessary for compliance with a legal or regulatory obligation to which we are subject.
“Consent” means that you consent to our use of your personal data for one or more specific purposes. Where we rely on your consent to use your personal data, you have the right to withdraw that consent at any time. You can do this by clicking here. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.